Returns & Exchanges

At Cook With Willow, we want you to be completely satisfied with your kitchenware purchase. If your new tools don't meet your expectations, we offer a 30-day return window for items in their original, unused condition.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Carefully pack your items in their original packaging, ensuring all components and manuals are included to prevent damage during transit.

• 3.
  Ship It Back

  Print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our team inspects the returned cookware, we will process your refund or ship your exchange within 5-7 business days.